Last Updated: September 30, 2026
Grid9 Digital Marketing (“Grid9,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, or use our services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you interact with our website or contact our team.
This may include:
- Name
- Email address
- Phone number
- Business name
- Website address
- Business or project information
- Information submitted through contact forms
- Any other information you choose to provide when communicating with us
We may also automatically collect certain information when you visit our website, including your IP address, browser type, device type, pages visited, referring website, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Provide and manage our digital marketing services
- Communicate with you about our services
- Prepare proposals, audits, or recommendations
- Improve our website, services, and user experience
- Analyze website traffic and performance
- Send relevant marketing communications when permitted
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal obligations
We only use personal information for legitimate business purposes related to our services and operations.
3. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and measure website performance.
Cookies may help us:
- Understand website traffic
- Remember certain preferences
- Analyze visitor behavior
- Improve website performance
- Measure the effectiveness of marketing campaigns
We may use third-party analytics and advertising platforms to help us understand website activity and marketing performance.
You can adjust your browser settings to refuse or limit cookies. However, disabling cookies may affect certain website functionality.
4. Sharing of Personal Information
We do not sell your personal information.
We may share information with trusted service providers and business partners when reasonably necessary to operate our business, provide services, communicate with you, or maintain our website and systems.
These may include providers involved in:
- Website hosting
- Analytics
- Customer relationship management
- Email communication
- Advertising and marketing
- Scheduling
- Website development and maintenance
- Payment processing
We expect service providers handling information on our behalf to use appropriate safeguards and only process information as necessary to provide their services.
We may also disclose information when required by law, legal process, or to protect our rights, property, users, or business.
5. Third-Party Services and Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.
6. Marketing Communications
If you provide your contact information, we may contact you regarding your inquiry, our services, or other business-related communications.
Where required by applicable law, we will obtain appropriate consent before sending marketing communications.
You may opt out of marketing emails at any time by using the unsubscribe option included in the message or by contacting us directly.
Opting out of marketing communications does not prevent us from sending necessary service-related or transactional communications.
7. Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
9. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain marketing communications
- Ask questions about how your information is collected or used
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
10. Children’s Privacy
Our website and services are not directed toward children.
We do not knowingly collect personal information from children in violation of applicable laws. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
12. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or how your information is handled, please contact us.